Job Information
C.H. Robinson Operations coordinator in Saint-Priest, France
C.H. Robinson is currently looking for an Operations Coordinator for our office in Lyon.
As the Operations Coordinator you will perform operational tasks to meet the transportation needs of C.H. Robinson's customers and carriers. Focusing on data integrity, quality, and efficiency, tasks may support specific customers, vertical segments, or a centralized operations center.
This role offers an excellent opportunity to start your career in logistics and account management. Join us and take the first step towards a dynamic and rewarding future. Apply now!
RESPONSIBILITIES :
With a focus on quality and efficiency, executes tasks according to office and company policies and standard operating procedures (SOPs), including:
Creating orders
Activating shipments
Building and assigning loads
Scheduling appointments
Tracking and tracing shipments
Invoicing and updating financials
Executing non-standardized activities related to carrier payments (T-cheks)
Rejecting and canceling orders
Updating and resolving events
Booking, bouncing, and building load profiles
Monitors task boards and email accounts to respond to customer and carrier requests
Documents events using SOPs and experience
Validates and ensures the accuracy of load data in systems according to company customer standards
QUALIFICATIONS:
Required:
Bachelor’s degree
Strong communication skills
Attention to detail and solid analytical skills
Ability to define, develop and document business processes and procedures
Driven, enthusiastic, highly motivated and results focused
Fluent in French and English (verbal & written communication skills)
Preferred:
Customer service experience in a call center or similar environment
Experience in the logistics field
What do we offer?
Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
A fun, positive and open environment which encourages thinking outside the box
Use and develop your language skills in our international work environment
Our offices speak over 26 European languages each day
Compensation package, which includes a monthly salary and bonus based on personal performance, team performance, and business growth
Benefits package which includes: commuter allowance, life insurance, healthcare plan, Employee Assistance Program (EAP), unlimited access to training platform Percipio and GoFluent
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .