Job Information
C.H. Robinson Account Manager - Global Forwarding in Antwerp, Belgium
Are you a dynamic and results-driven professional with a passion for business growth? Embrace the opportunity to be a key player on our team at C.H. Robinson, a worldwide leader in logistics and supply chain solutions as an Account Manager - Global Forwarding. As an Account Manager you will be responsible for driving growth and maximizing a portfolio of mid to high net revenue and potential accounts.
RESPONSIBILITIES
Business Development:
Builds credible and personalized relationships at multiple levels across functional departments within the customer supply chain
Leverages network SMEs to collaborate on the solution and pipeline development of product, mode, or service line opportunities
Expands market share by driving an active opportunity pipeline and qualification process in CRM, and when applicable collaborate with additional resources to identify and drive market share expansion
Owns successful account strategy including RFP, proposal, and award management through a clear understanding of customer buying habits and CHRs position within the customer’s supply chain
Customer Experience:
Create and manage to Account SOP
Manages conflict and navigates difficult conversations with the customer, using tact and diplomacy
Targets and manages road map toward continuous improvement for their customers
Stays informed of changes within the customers’ business, industry, and sector; applies that knowledge to identify new opportunities
QUALIFICATIONS
Required:
High School Diploma
Minimum 3 years of Global Forwarding experience or/and Account Management/ Key Account Management experience in Global Forwarding
Preferred:
Bachelor’s Degree from an accredited college or university
Excellent communication, presentation skills and the ability to negotiate at all levels
Ability to work under pressure
Ability to multi-task, prioritize, and manage time effectively
Ability to work in a team environment, while also delivering independent results
Strong ability to persuade, motivate, and influence others
Strong orientation towards growth, sales relationship building, negotiation, and financial acumen, developing long-term relationships with customers
Values a diverse and inclusive work environment
What do we offer?
A vibrant, progressive, inclusive, and forward-thinking workplace
Hybrid work environment
Opportunities for professional development and advancement
A competitive benefits package and bonus structure
Flexibility in terms of work arrangements to support work-life balance
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .